Friday, December 16, 2011
UPDATE...my 3 conversations with the IRS!?
Ok, so this morning I had the same message as everyone else that my refund was DD on 1/23 and of course it is not showing in my bank. I called the IRS at 8:15am and after being on hold for 1/2 hour, the Rep had no clue what I was talking about with WMR and the refund hotline stating that DD was done on 1/23. She said NO refunds had been processed and NO ONE would get their refund until 1/30. She actually could not find our return, put me on hold for 10 minutes, came back and said she found it but it had not been processed yet but we should have our refund by 1/30. Not being satisfied with that answer, I called back around 9:30am. The 2nd rep pulled up our account and said that she could see it was processed and we would have our DD 1/30, and that there was a glitch with the computer system giving out bad dates. I figured I would do best of 3, so I called back one more time around 11am. The 3rd rep said yes there was definitely a problem with the system, and that if it originally said 1/30 to expect it then, but he would look up our account for sure. He put me on hold for about 2 minutes, came back and said yes we were a go for DD on 1/30. Each time I called, I did a different sequence of numbers to get to a live person, so I believe all 3 were in different call centers or areas. Trust me, I am VERY impatient when it comes to getting my money. But, I am convinced that it will be DD on Friday. Normally, we can see Friday's DD late Weds. or early Thursday (like payroll) so I will be checking all night tonight and all day tmw. If I notice it pending, I will update. In the meantime, I think everyone should let Friday get here and see what happens. Good luck everyone!
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